Community Services Dept.
West Covina Senior Center
2501 E Cortez St.
(626) 331-5366
(626) 966-3508 Fax

Purpose
To provide a comprehensive program of Social Services that is responsive to and representative of the diverse needs of older adults while enabling self determination and independence, increasing dignity, and supporting autonomy.

General Information
Social Services are available from 9 a.m. to 5 p.m., Monday through Thursday and 9 a.m. to 4 p.m. on Fridays.

Assistance offered free of charge such as: help in finding home care/home chore workers; transportation; services to help those who would like help in maintaining independence in their homes, including case management; assistance with Social Security and Medicare forms/questions; volunteer opportunities; and support groups. Feel you need someone to talk to, are home bound, disabled, alone or simply don't know where to turn? Please call (626) 967-7251.

Social workers can be reached for needs assessment at (626) 967-7251.

Social Services
Social Services offers assistance in the following areas:

Case Management
Initial in-home assessment and ongoing coordination of services are developed to meet the individual needs of the indigent and homebound in the city of West Covina.

Advocacy
Social Services provides a supportive problem-solving approach, acting on behalf of the client in need of services from other agencies.

Consumer Education
Social Services coordinates informative programs that address issues that are of interest and relevance to older Adults, which includes:

• Safety and Security
• Living Trusts
• Health Insurance
• Managed Care
• 55 Alive Driver's ED.
• Disaster Preparedness
• Preventative Health Care (including free screenings)
• Annual Consumer Information Fair
• Notary Service

Medicare Counseling
A HICAP counselor provides objective counseling, support, and assistance with Medicare, HMO's and supplemental insurance coverage.

More information about Medicare can be found at:
1-800-MEDICARE (1-800-633-4227)
TTY users should call 1-877-486-2048
Official Web Site: www.medicare.gov

Counseling
Short term supportive assistance providing information and referral to facilitate coping with the multiplicity of needs which encompass our rapidly growing senior population.

Support Groups
The senior center offers support groups in the following areas:

• Alzheimer's family support group
• Bereavement
• Visual impairment
• Multiple Sclerosis
• Weight Management

Information & Referral
Current information is provided on community service agencies, linking older adults and their families with appropriate resources: i.e...

• Transportation
• Home Improvement
• Meals on Wheels
• Senior Housing
• Emergency Food Services
• Legal Services
• Health Insurance
• Medi-Cal and Medicare
• Home Assistance
• HMO's
• Managed Care and other agencies needed to enhance an older adult's quality of life.
• Social Security

Health Screenings
S.C.A.P. coordinates screenings and education in the following areas:

• annual Flu Clinic
• hearing
• dental
• podiatry
• blood pressure
• vision
• blood sugar
• medication assessment
• nutrition
• Senior Expo

Legal Assurance Program
Designed to inform and assist seniors understanding their legal concerns while alleviating anxiety caused by common misunderstandings or misinformation. Offered by attorneys at no cost to seniors.

West Covina Information and Referral Services

Social Services (S.C.A.P.)		(626) 967-7251
Emergency Services		911
Meals on Wheels		(626) 960-2995
Dial-a-Ride		1-800-425-5777
Access Services		1-800-827-0829
Social Security & Medicare		1-800-772-1213
S.S.I. & Medi-Cal Pomona (D.P.S.S.)		(909) 865-5268
Citrus Valley Health Partners Community Wellness Services		(888) 456-2847

Legal Services

Lawyer Referral Service		(626) 966-5530
Bet Tzedek Legal Services		(213) 939-0506

Housing Information for Low Income Housing

Section 8		(626) 960-4011 ext. 481 (626) 939-5286
Section 8 Waiting List		(626) 939-5285
Home Improvement Assistance		(626) 960-3963
Fair Housing Council		(626) 579-6868