FAQs

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Here are some commonly asked questions about our city. If you don't find the answer to your question here, please feel free call us at (626) 939-8400.

Expand/Contract Questions and Answers

  • Are crime statistics for the City of West Covina published?

  • Can we drain our pool into the street?

  • Can I receive information and alerts from West Covina PD online or using a mobile device?

  • Can I report a tip via text message or online?

  • Can I report information over the telephone without leaving my name?

  • Can I recycle plastic?

  • Can you recommend a contractor?

  • Do I have to hire a licensed contractor?

  • Do I need a permit for a fence?

  • Do I need a permit to upgrade my electrical service?

  • Does the West Covina Police Department offer fingerprinting services?

  • Do I need a permit for a storage shed?

  • Do I need a permit to build a patio?

  • Do I need a permit to change out my windows?

  • Do I need a permit to put in a new driveway?

  • Do I need a permit to re-roof my house?

  • Does the Contractor we hired, have to have a City Business License?

  • How are building permit fees calculated?

  • How can I get a criminal clearance letter for the Immigration and Naturalization Service?

  • How can I get my impounded or stored vehicle returned to me?

  • How can we find out more information about recycling?

  • How do I report a vehicle that is parked illegally or has been abandoned?

  • How can I obtain a copy of my traffic accident report?

  • How can I dispute my citation?

  • How do I pay for a traffic ticket or parking ticket?

  • How do I get cash for reporting graffiti?

  • How can I report graffiti?

  • How can I report an issue in my neighborhood?

  • How much are copies of police reports?

  • How much is the fee for an impounded or stored vehicle?

  • How can I get a traffic count?

  • How can we find out if our room addition or patio is legal?

  • How do I contact the Court?

  • How do I apply for the Low Income Senior Discount on Trash Service?

  • How do I request information or get action on a traffic issue?

  • How long does plan check take from the date of application?

  • How many sets of plans do I need to submit for plan check?

  • How can I find out where my sewer connection is located?

  • If I have a criminal record, how do I get a copy of my record?

  • I want to report environmental problems like water, air, sewers , lead, asbestos.

  • What are the designated truck routes in the City of West Covina?

  • What are the fees/time frames for Subpoenas?

  • What are the hours of operation of the West Covina Police Department?

  • What if I can’t or don’t want to register a vehicle?

  • What if I paid the citation but the DMV shows that it is still pending and won’t register my vehicle?

  • What if I lost the citation?

  • What is the address and phone number?

  • What if the citation is upheld and I still don’t agree?

  • What if the hearing officer upholds the citation and I still don’t agree?

  • What is the process for Registrants?

  • What happens when the citation is reviewed?

  • Where do I report a traffic signal that is out?

  • When does a child have to be in a child safety seat?

  • Where do I report street light outages?

  • Who can "pull" a permit?

  • Who do we call to have our street repaired?

  • Who do I contact to report illegal construction?

  • Who do we call to have our street repaired?

  • Who can I contact for release of my property?

  • Why can’t I get the results at the hearing?

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